Warranty Details

Texas Backyard Living offers some of the industry’s best warranties!

10 Year Workmanship Warranty with 1 Year Material Warranty on All Stained Structures

Texas Backyard Living offers a 10-year workmanship warranty on all pre-stain, stained, or painted wood structures (fences, decks, patio covers, pergolas). Texas Backyard Living offers a 1 year material warranty on all wood structures. Spacing, splitting, warping and wane are common characteristics and occur routinely in dimensional lumber and should be expected. Board splits of less than 6 inches and surface cracks (checking) are normal and not covered under warranty. Wind, hail, vegetation, vehicle, pet, or human inflicted damage are not covered under warranty. Calls for repairs of such non covered items will be subject to a $195 trip charge plus materials. Removal of fence sign voids the warranty. All warranties are non-transferable.

Texas Backyard Living will re-stain any stained structures we install at cost for the entire life of the structure.  We recommend staining every 3-5 years to fully protect your investment.

Texas Backyard Living offers a 1 year workmanship warranty on Polygal and Topgal products. Polygal and Topgal products have a 10 year manufacturer’s warranty through Regal Plastics.  We do not warrant leaking Polygal on flat pergolas.

Texas Backyard Living offers a 1 year leak warranty on patio covers.

Workmanship Warranty on Pedestrian and Automatic Gates

Texas Backyard Living offers a 6 month workmanship warranty on all pedestrian walk gates.  Post and gate alignment issues caused by shifting soil are not covered under warranty. If a walk gate shifts out of alignment it is advised to force the gate closed and water the gate fence posts regularly until the gate settles into alignment.

Texas Backyard Living offers a 10 year workmanship warranty on automatic gates. Automatic gate post and automatic gate alignment issues caused by shifting soil are not covered under warranty. TBL will service automatic gate operator function (reset limits, align sensors, program remotes or keypad) for 3 months after installation at no charge to the Purchaser. Liftmaster slide gate operators have a 7 year manufacturer’s warranty. Liftmaster swing gate operators have a 2 year manufacturer’s warranty.

5 Year Workmanship Warranty and 6-Month Material Warranty on Raw Structures

While raw structures do not have the added protection of being stained, we still guarantee our work will last. Texas Backyard Living offers a 5-year workmanship warranty on all raw wood structures (fences, decks, patio covers, pergolas). Texas Backyard Living offers a 6 month material warranty on all raw wood structures. Spacing, splitting, warping and wane are common characteristics and occur routinely in dimensional lumber and should be expected. Board splits of less than 6 inches and surface cracks (checking) are normal and not covered under warranty. Wind, hail, vegetation, vehicle, pet, or human inflicted damage are not covered under warranty. Calls for repairs of such non covered items will be subject to a $125 trip charge plus materials. Removal of fence sign voids the warranty. All warranties are non-transferable. 

3 Year Limited Warranty on Staining (1 year limited on deck and concrete staining)

Texas Backyard Living offers a 3 year limited warranty on stain work (1 year limited on deck and concrete staining).  Natural graying, fading, customer negligence, and hail/sprinkler damage are not covered under stain warranty.  Light/dark spots and variations in coverage may be present due to the condition of the existing structure. 

Texas Backyard Living will re-stain any pre-stained structures we install at cost for the entire life of the structure.  We recommend staining every 3-5 years to fully protect your investment.

1 Year Limited Warranty Concrete and Stonework

Texas Backyard Living offers a 1 year limited concrete and stonework warranty.  Surface cracks in concrete less than 1/8″ wide may occur and are not covered under warranty.   Cracks in stone mortar caused by shifting soil and/or root growth are not covered under warranty. 

1 Year Workmanship Warranty Irrigation, Electrical, Natural Gas, Gutter and Synthetic Grass.

Texas Backyard Living offers a 1 year workmanship warranty on all irrigation, electrical, natural gas, gutter and synthetic grass work.

3 Month Limited Warranty on Repairs

Texas Backyard Living will guarantee our repair work for up to 3 months after project completion. Damages from natural common causes listed in the disclaimer below are not covered.

Lifetime Re-Stain at Cost for any Pre-Stained Structures

Texas Backyard Living offers a 3 year limited warranty on stain work (1 year limited on deck and concrete stain). Natural graying, fading, customer negligence and hail/sprinkler damage are not covered under stain warranty. Texas Backyard Living will re-stain any pre-stained structures we install at cost for the entire life of the structure. We recommend staining every 3-5 years to fully protect your investment.

Warranty Disclaimer

Acts of God (Wind, Hail, Drought, Excessive Rain, Etc.), vegetation, vehicle, pet, or human inflicted damage are not covered under material warranty.   Calls for repairs of such non covered items will be subject to retail repair prices plus a $195 trip charge.  All warranties are non-transferable.  Please note that removal of fence sign(s) or failure to pay contractual invoice balance in full voids all warranty coverage.

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